• Corporate

• Products

• Information

• Order Form

• News

• Suggestions

• Contact

TR | EN

30.06.2026

Quality Policy 2024

 NORM KAMA MAKİNASAN. VE TİC. LTD. ŞTİ. QUALITY POLICY   Documenting, certifying, and continuously improving the Quality Management System in accordance with the requirements of the ISO 9001 standard Reviewing our business processes through an evaluation process to identify approaches that will increase production Integrating superior quality in production and service with a fair pricing policy, based on a customer-centric approach To continuously improve product quality by closely monitoring developments in the industry To continuously raise the level of quality by prioritizing training to ensure employees become more competent and able to utilize their skills to the fullest To prevent potential nonconformities by quickly developing the most appropriate, accurate, and cost-effective solutions To identify our customers’ expectations, meet them, and consistently maintain customer satisfaction at the highest level To work with a constant focus on efficiency by utilizing all resources in the most effective manner   Publication Date: January 1, 2015 SAVAŞ GÖKDEMİR GENERAL MANAGER

30.06.2026

Under the Personal Data Protection Act

Under the Law on the Protection of Personal Data Our Privacy Policy   At NORM KAMA, with the security of our valued customers in mind and with the aim of protecting fundamental rights and freedoms—particularly the right to privacy—we would like to inform you in accordance with the “Law on the Protection of Personal Data,” which governs the handling of personal data. Our Purpose: In the interest of your satisfaction, our goal is to inform you as transparently as possible regarding the methods by which your personal data is collected, the purposes for which it is processed, the legal grounds for such processing, and your rights. With regard to any personal data, biometric data, and any other special category of data (“Data”) that you have provided to our company or that our company has obtained within the framework of its business procedures and operations, in accordance with the Personal Data Protection Law No. 6698 (KVKK), NORM KAMA, acting as the Data Controller, may, within the framework set forth in the law: collect, record, store, retain, update, modify, reorganize, disclose, transfer, transmit, share, classify, anonymize, and process in other ways specified by the law, to the extent permitted by applicable legislation, in order to continue providing its services. Purpose and legal grounds for the processing of your personal data: Under the Commercial Code and other applicable laws, to provide services related to our commercial activities; to fulfill the obligations under contracts you have entered into and/or we have entered into; to ensure security; to comply with anti-money laundering legislation and domestic and international regulations; to comply with data retention, reporting, and disclosure obligations prescribed by government authorities; to provide you with better and more reliable services; to develop services and new products tailored to your needs; and to ensure the uninterrupted continuation of these activities. Methods of collecting personal data: Your personal data may be collected through the Company’s headquarters, branch offices, website, public institutions and organizations, as well as through parties from whom the Company receives services that complement or extend its operations, contracted entities, and support service providers, and via other similar channels, by automated or non-automated means, in written, oral, or electronic form. Persons/entities to whom your personal data may be transferred: Your personal data may be transferred to the Company’s employees, corporate officers, legal, financial, and tax advisors, IT consultants, auditors, business partners, consultants, organizations, parties, and support service providers with whom the Company collaborates or from whom it receives services that are complementary to or an extension of its operations, as well as contracted organizations; the Chamber of Shipping, insurance companies, banks, OSGB, BDDK, SPK, TCMB, MASAK, TBB, KOSGEB, GİB, the Undersecretariat of the Treasury, SGK, and other authorized public institutions and organizations such as authorities, ministries, and judicial bodies; and, if necessary, to the Company and domestic/foreign financial institutions and domestic/foreign member business locations; and to other third parties for whom you have given explicit consent.   Your Rights Under Article 11 of the Relevant Law: By submitting a request to our company, you have the right to: a) inquire whether your personal data has been processed; b) request information regarding the processing of your personal data if it has been processed; c) learn the purpose of the processing of your personal data and whether it is being used in accordance with that purpose; d) identify the third parties to whom your personal data has been transferred within or outside the country; e) request the correction of your personal data if it has been processed incompletely or incorrectly; e) to request the erasure or destruction of your personal data under the conditions set forth in Article 7 of the Law, f) to request that the third parties to whom your personal data has been transferred be notified of the actions taken pursuant to subparagraphs (d) and (e) above, g) to object to a decision made solely through the automated processing of your personal data that adversely affects you; and h) to request compensation for any damage you may have suffered as a result of the unlawful processing of your personal data. You may exercise your rights as of October 7, 2016, the effective date of the regulation; however, we reserve the right to request reimbursement from you for any expenses incurred by our Company in fulfilling your requests, in accordance with the fee schedule specified in Article 13 of the Personal Data Protection Law titled “Application to the Data Controller.” Cases Not Requiring Consent: Pursuant to Paragraph 2 of Article 5 of the Personal Data Protection Law No. 6698, the processing of personal data belonging to the parties to a contract is necessary if it is expressly provided for by law or is directly related to the conclusion or performance of the contract; or if it is necessary for NORM KAMA, in its capacity as the data controller, to fulfill its legal obligations, the data has been made public by the data subject, or the processing is necessary for the establishment or exercise of a right,

30.06.2026

Quality Policy

NORM KAMA MACHINERY IND. AND COM. LTD. CO.   QUALITY POLICY   To document, certify, and continuously improve our Quality Management System in accordance with the requirements of the ISO 9001 standard To review our business processes through an evaluation process and identify approaches that will increase production To integrate superior quality in production and service with a fair pricing policy, based on a customer-centric approach To continuously improve product quality by closely monitoring developments in the industry To continuously raise the level of quality by prioritizing training to ensure employees become more competent and able to utilize their skills to the fullest To prevent potential nonconformities by quickly developing the most appropriate, accurate, and cost-effective solutions To identify our customers’ expectations, meet them, and consistently maintain customer satisfaction at the highest level To work with a constant focus on efficiency by utilizing all resources in the most effective manner     Publication Date: January 1, 2015 SAVAŞ GÖKDEMİR GENERAL MANAGER  

30.06.2026

ISO9001:2008

NORM KAMA, which has achieved great success in a short time, earned its ISO 9001:2008 certification on April 6, 2015. We are delighted to share this achievement with all of our customers.