NORM KAMA

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April 18, 2024

Quality Policy 2024

NORM KAMA MAKİNA SANAYİ VE TİCARET LTD. ŞTİ.

QUALITY POLICY

To document, certify and continually improve the Quality Management System in accordance with the requirements of ISO 9001.
To review our business processes through systematic evaluation and identify approaches that increase production efficiency.
To combine superior quality in production and service with a competitive pricing policy, based on customer satisfaction.
To closely follow developments in the industry and continually improve product quality.
To continually raise quality standards by investing in training so that employees become more competent and can use their abilities to the fullest.
To rapidly develop the most suitable, accurate and economical solutions and prevent potential nonconformities before they occur.
To identify our customers’ expectations and maintain customer satisfaction at the highest level while meeting those expectations.
To use all resources as effectively as possible and work with a continuous awareness of efficiency.

Publication Date: 1 January 2015

SAVAŞ GÖKDEMİR

GENERAL MANAGER

March 2, 2021

Under the Personal Data Protection Law

Our Privacy Policy under the Personal Data Protection Law No. 6698

At NORM KAMA, we place great importance on the security of our valued customers. Pursuant to the Personal Data

Protection Law No. 6698, enacted to protect fundamental rights and freedoms, particularly the right to privacy, we would

like to inform you about matters concerning your personal data.

Purpose:

In line with our commitment to customer satisfaction, our aim is to inform you transparently about how your personal

data is collected, the purposes and legal grounds for processing, and your rights.

Processing of Personal Data:

All personal data, biometric data and other special categories of personal data (“Data”) that you provide to our Company

or that our Company obtains within the scope of its business procedures and operations may be collected, recorded,

stored, retained, updated, modified, reorganized, disclosed to third parties, transferred, transmitted, shared, classified,

anonymized and otherwise processed by NORM KAMA, acting as the data controller under the Personal Data

Protection Law No. 6698 (“the Law” or “KVKK”), within the limits and under the conditions permitted by applicable

legislation, for the purpose of continuing to provide its services.

Purposes and Legal Grounds for Processing Personal Data:

Your personal data may be processed for the following purposes: providing services connected with our commercial

activities under the Turkish Commercial Code and other applicable legislation; fulfilling the requirements of contracts

entered into by you and/or our Company; ensuring security; complying with anti-money-laundering legislation and

domestic and international regulations; fulfilling record-retention, reporting and disclosure obligations imposed by public

authorities; providing you with better and more reliable services; developing services and new products suited to your

needs; and ensuring the uninterrupted continuation of these activities.

Methods of Collecting Personal Data:

Your personal data may be collected through our Company’s head office, liaison offices, website, public institutions and

organizations, contracted organizations, support-service providers, parties from which the Company receives services

that complement or extend its activities, and similar channels. Data may be collected by automated or non-automated

means and in written, oral or electronic form.

Persons and Organizations to Which Personal Data May Be Transferred:

Your personal data may be transferred to our employees and company officers; legal, financial and tax advisers; IT

consultants; auditors; business partners; consultants, organizations and other parties with which the Company

cooperates or from which it receives complementary, ancillary or support services; contracted organizations; the

Chamber of Shipping; insurance companies; banks; Joint Health and Safety Units (OSGB); the Banking Regulation and

Supervision Agency (BDDK); the Capital Markets Board (SPK); the Central Bank of the Republic of Türkiye (TCMB); the

Financial Crimes Investigation Board (MASAK); the Banks Association of Türkiye (TBB); the Small and Medium

Enterprises Development Organization of Türkiye (KOSGEB); the Revenue Administration (GİB); the Undersecretariat

of Treasury; the Social Security Institution (SGK); ministries; judicial authorities; and other authorized public institutions

and organizations. Where necessary, the Data may also be transferred to domestic or overseas financial institutions,

domestic or overseas member merchants, and other third parties for whom you have provided explicit consent.

Your Rights under Article 11 of the Law:

By applying to our Company, you have the right to:

learn whether your personal data has been processed;
request information if your personal data has been processed;
learn the purpose of processing and whether your personal data has been used in accordance with that purpose;
know the third parties in Türkiye or abroad to whom your personal data has been transferred;
request correction if your personal data has been processed incompletely or inaccurately;
request the erasure or destruction of your personal data under the conditions set out in Article 7 of the Law;
request that operations carried out under the preceding correction, erasure or destruction rights be notified to third parties to whom your personal data has been transferred;
object to a result arising against you because your personal data has been analyzed exclusively through automated systems; and
claim compensation if you suffer damage because your personal data has been processed unlawfully.

You may exercise these rights as of 7 October 2016. In accordance with the tariff referred to in Article 13 of the Law,

entitled “Application to the Data Controller,” we reserve the right to charge you for costs incurred by our Company in

fulfilling your requests.

Circumstances Not Requiring Explicit Consent:

Under Article 5(2) of the Personal Data Protection Law No. 6698, the Company may process personal data without

obtaining explicit consent where:

processing is expressly provided for by law;
processing personal data belonging to the parties to a contract is necessary, provided that it is directly related to the establishment or performance of that contract;
processing is necessary for NORM KAMA, as data controller, to comply with a legal obligation;
the personal data has been made public by the data subject;
processing is necessary for the establishment, exercise or protection of a right; or
processing is necessary for the Company’s legitimate interests, provided that it does not harm the fundamental rights and freedoms of the data subject.

Data that has been published or made public; data appearing in official registers, balance sheets or annual reports

under the principle of openness; data that must be disclosed to the public under applicable law; and disclosures, uses

or transfers required for the Company to fulfil statutory obligations, legal requirements or obligations to provide Data to

persons legally authorized to request it are not subject to the Company’s duty of confidentiality. The Company is

authorized to disclose, provide, process and transfer such Data without obtaining a separate consent form.

Our Statutory Data-Retention Obligation:

Under applicable legislation and the provisions governing companies’ accounting practices and the retention of

documents, our Company is legally required to retain your information and documents for ten years. If you request the

erasure or destruction of your personal data, the request may be fulfilled at the end of that ten-year period. Even after

the relevant periods have expired, your data may be anonymized in line with the Company’s legitimate interests in

improving its services and making them more secure. Personal data that falls outside the scope described above may

be erased upon your request.

April 14, 2015

ISO 9001:2008

NORM KAMA, which achieved significant success in a short period, obtained ISO 9001:2008 certification on 6 April 2015. We are pleased to share this achievement with all our customers.

NORM KAMA MAKİNA SANAYİ VE TİCARET LTD.ŞTİ.

İkitelli OSB Eskoop Sanayi Sitesi B2 Blok No:147-149 İkitelli – İstanbul

P. +90 212 549 18 37-38 - F. 0212 549 18 36 - normkama@normkama.com